Da Vinci Library
Da Vinci Library: Service management and marketing: managing the moments of truth in service competition
| Title: | Service management and marketing: managing the moments of truth in service competition |
| Categories: | Marketing |
| BookID: | 9780964003431 |
| Authors: | Christiaan Gronroos |
| ISBN-10(13): | 002946398x |
| Number of pages: | 0 |
| Language: | English |
| Price: | 0.00 |
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